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SERVICES

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Implementation
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Sistema Logistics uses its network of partners to guarantee an integration performed by experts in supply chain software solutions as well as operational logistics. We firmly believe that a successful implementation comes from understanding your unique business process and challenges.

 

A focus on a rigorous project methodology will help your team keep focus on the milestones and successfully implement the software in the time-frame you require : 

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  • Identify and optimize your business processes;

  • Train your team to use the solution as soon as possible;

  • Coordinate the development of interfaces between applications;

  • Development of functional test book;

  • Change management;

  • Start-up and post-start support;

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Training
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We offer our long experience in providing supply chain management solutions that enable us to offer quality training based on the level of user knowledge.

 

Different levels of training are thus offered, enabling the client to benefit from continuing training during and after the project. Our approach is participatory and very transparent, encouraging the transfer of knowledge to our customers.

 

Specifically, we cover the following fields:​

  • Software configuration training;

  • Training of the end users of applications;

  • Complementary training for continuous improvement of your operations;

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Development
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Our main objective is our customer's satisfaction and grow their business with them. Over the years, Sistema Logistics has adopted a philosophy to offer a customized solution based on international best practices and on the best technology platforms.

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The support and development team is constantly in contact with customers and users to understand execution requirements and constraints to identify function to develop or existing process to be improved. This close relationship with customer and users provide Sistema Logisticsto be always close to the market changes and industry best practices solutions. 

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Our development team in relation with our support team will be responsible to manage all the client's specific development making sure our response time is maximum and documentation is well manage in all aspect of client relation.

Support
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We leverage our extensive local and international experience on the best practices in the marketplace to advise our clients in implementing effective, efficient and added value processes.

 

Also benefiting from a dedicated team to support the day-to-day operations of our clients in order to ensure optimal functioning of their activities and to meet their constant desire for continuous improvement.

 

Specifically, we cover the following fields:

  • Design and documentation of technological solutions;

  • Configuring technology solutions;

  • Implementation of technological solutions and integration test support; Performance audit;

  • Monitoring of implementation and possible optimization;

  • Support for continuous operations

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